Transform the way your team communicates

Help your team evolve, adapt and thrive with Kind Connect’s essential communication skills training and workshops.

Our flexible, practical and expert-led sessions are designed to supercharge your team’s communication and conflict resolution skills, paving the way to high performance, innovation, and greater wellbeing.

Young woman presenting in front of a whiteboard

Learn about our powerful training options

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Empower your people with the skills, tools and knowledge they need to thrive in a culture of openness, where every voice matters and innovation can flourish.

man and woman having a difficult conversation

This course equips participants with the key skills needed to handle difficult discussions with confidence and empathy.

Three people having a meeting or interview, two facing away and one woman facing the camera in a business setting.

This training builds essential conflict resolution skills to help nurture a culture of collaboration and resilience, enhancing team performance and relationships.

Transform conflict into growth and innovation with our course.

woman in a black dress facilitating meeting

This hands on session teaches essential facilitation skills to enable participants to guide discussions, foster engagement, and create an inclusive environment in meetings, workshops and training sessions.

Why Kind Connects?

Tailor Made Sessions

At Kind Connects, we understand that every team is unique, which is why our training courses are fully customised to meet your specific needs.

Every one of our sessions is:

  • Designed with your team’s objectives in mind

  • Flexible in length to fit in with your schedule

  • Offered in as in-person, hybrid or virtual sessions

  • Adaptable to suit different seniority levels, from board level to new starters

Focused on Lasting Impact

Kind Connects training uses the most effective learning techniques and tools to create a lasting impact for our clients:

  • Interactive methods tailored to different learning styles and personality types.

  • Blend of theory, experiential learning, and constructive feedback.

  • Practical tools that participants can apply to their day-to-day work.

  • Reflective practices ensuring that the concepts learnt are not only understood but also integrated into everyday work.

People Centred and Interactive

We believe that when individuals are actively involved in the learning process, they engage deeply with the material:

That’s why we:

  • Provide participants with he opportunity to generate their own ideas, strategies and solutions

  • Encourage a sense of ownership in participants and give them tools they need to make change

  • Focus on the most vital skills that teams need to become high performing

About Kind Connects

Founded by Sophie Paton-McDermott, a certified mediator and facilitator with 15+ years of experience helping teams and groups communicate, collaborate and achieve their goals.

  • Specialist in enhancing communication skills and fostering psychological safety within teams.

  • Expert in conflict resolution and group dynamics.

  • Certified in diverse facilitation techniques including Lego Serious Play, Thinking Environment and Simplexity.

  • Certified in Conflict Transformation, Mediation, and Workplace Psychology.

  • Proven track record of impactful sessions for prestigious organisations like NHS Hospital Trusts, Accenture, Mitsubishi, and Marks And Spencers.

What can you expect from a Kind Connects training session?

  • Tailored Approach: Our courses are customised to meet the specific needs and challenges of your team, ensuring the training is relevant and impactful.

  • Expert Instructors: Learn from seasoned communication professionals who bring real-world experience and practical insights to the training sessions.

  • Focus on Psychological Safety: Our training emphasises creating an environment where team members feel safe to express ideas, leading to enhanced collaboration and innovation.

  • Conflict Resolution Strategies: Equip your team with effective techniques to address and manage conflict constructively, fostering a more harmonious workplace.

  • Interactive Learning: Engaging exercises and reflection opportunities ensure that participants actively practise their skills, reinforcing learning and retention.

  • Long-term Benefits: Beyond immediate improvements in communication, our course cultivates lasting positive changes in team dynamics and performance.

  • Understanding of different styles of thinking and learning: Tailored content and structure to match diverse personality types—perfect for both introverts and extroverts!

Senior Lawyer, Public Sector Legal Team

“Thanks Sophie for a fantastic session. The level of energy and engagement in the room was fantastic to see and everyone was still full of praise the next day during our monthly SLT meeting.”

Tristan Cassie-Rennie, CEO , FASD Ireland

“Thank you for a brilliant workshop, your expert guidance has nudged us to focus again on our raison d’être after a year of huge growth. It’s exactly what was needed, and at the right time!”

Why are communication skills so important for teams?

  1. Enhanced Productivity: According to a study by McKinsey, teams with strong communication skills can enhance productivity by up to 25%.

  2. Conflict Resolution: A survey by CPP Inc. revealed that 70% of employees reported frequent conflict, with miscommunication being a leading factor. Teams that foster open dialogue can reduce conflict and maintain a harmonious work environment.

  3. Psychological Safety: Communication skills contribute significantly to creating a culture of psychological safety. A study by Google found that psychological safety is one of the top determinants of team effectiveness, enabling members to speak up, share ideas, and take risks without fear of negative consequences.

  4. Performance Improvement: The Project Management Institute estimates that ineffective communication can lead to project failure one-third of the time, illustrating the necessity of clear communication for achieving objectives.

  5. Clarity and Direction: Clear communication ensures that all team members understand their roles, responsibilities, and expectations. When these elements are established and communicated effectively, teams are 50% more likely to achieve their goals.

By prioritising communication skills, teams can improve collaboration, foster a positive work culture, and enhance overall performance, ultimately driving organisational success.

Courses designed to suit your needs.

Whether you’re looking for short sessions to integrate into a conference or an immersive training experience that spans several days, we can accommodate your requirements.

Let us work with you to create a training program that best supports your team’s growth and success!

 FAQs

  • Our flexible formats can be tailored to fit your agenda. Whether you're looking for a quick 60-90 minute introduction or a more in-depth half-day or full-day session, we've got you covered with our communication skills courses.

  • Kind Connects courses are available in virtual, hybrid, or in-person formats! Whatever your team's preference, we're here to support you in learning and growing together.

  • Absolutely! We tailor all our sessions to fit the unique needs of the teams we work with. If you have a specific training session in mind that you don’t see listed on our website, feel free to reach out to us! We’d love to chat and see how we can help.

  • We’d love to hear from you! Just reach out, and we’ll happily put together an accurate estimate. Plus, don’t forget that we offer discounts for registered charities and NHS organisations.

Contact Us

We’re excited to connect and explore ways we can team up. Just fill out the form below, and we'll get back to you soon!